Questions? We are happy to help.
What is Hijabaya?
Hijabaya is a modern modest fashion brand offering elegant and comfortable clothing for daily wear.
How do I place an order?
Browse our collection, select your size and add the item to your cart. Proceed to checkout and complete your payment.
Can I change or cancel my order?
Orders cannot be changed or cancelled after placement. Please review your order carefully before confirming.
How do I know my order is confirmed?
You will receive an order confirmation email immediately after your purchase.
Which payment methods are available?
We accept iDEAL, credit card and Bancontact.
Is it safe to pay on your website?
Yes, all payments are processed securely through our payment provider.
How long does delivery take?
Orders are processed within 1 to 3 working days. Delivery takes 1 to 3 working days after shipment.
Do you ship to Belgium?
Yes, we ship to the Netherlands and Belgium.
Where is my order?
After shipment you will receive a tracking link by email.
What are the shipping costs?
Netherlands €4.95. Belgium €8.50. Free shipping in the Netherlands on orders above €199.
Can I return my order?
Yes, within 14 days after delivery if the item is unused, unwashed and in original condition with all labels attached.
Who pays the return costs?
Return costs are €6.95 and are paid by the customer.
When will I receive my refund?
Refunds are processed within 5 to 10 working days after inspection to your original payment method.
What if my return is rejected?
Returns that are used, washed, damaged or missing labels will not be accepted.
How do I choose the correct size?
Each product page includes a size guide with detailed measurements.
What materials are used?
Material details are listed on each product page.
Are sold out items coming back?
We regularly restock our collection. Follow us on Instagram and TikTok for updates.